Terms of service
Terms of Service
These Terms of Service apply to purchases made through the Little Miss Bloom Farm website. By placing an order, you agree to the terms outlined below, together with our Returns & Refunds, Shipping and Privacy policies.
Products & Availability
Little Miss Bloom Farm is a working flower farm, and many of our products are seasonal and naturally variable.
Fresh flower varieties, colours, sizes and availability may vary according to the season and what is blooming on the farm. Photographs are representative, and your flowers may not be identical to those pictured.
We reserve the right to substitute flower varieties where necessary while maintaining the overall style and value of the product ordered.
Fresh Flower Orders
Fresh flowers, bouquets and flower buckets marked as pickup only must be collected from Little Miss Bloom Farm in Guanaba, Gold Coast.
Customers should wait until they receive confirmation that their order is ready before arriving for collection.
Dahlia Tuber Orders
Dahlia tubers are generally offered during our annual sale in June–July.
Purchasing a tuber during the sale reserves that tuber for you. Tubers are stored by Little Miss Bloom Farm over winter and are generally dispatched during September–October.
Dispatch timing may vary depending on seasonal conditions and tuber readiness.
If a reserved tuber does not meet our quality standards before dispatch, we will contact you and provide an appropriate replacement or refund.
Customers are responsible for ensuring their shipping details remain current between the time of ordering and dispatch.
Dahlia tuber shipping is subject to Australian biosecurity requirements and our Shipping Policy.
Prices & Payment
All prices displayed on our website are in Australian dollars (AUD) and include GST where applicable.
Payment is required at the time an order is placed.
Cancellations, Returns & Refunds
Cancellations, returns and refunds are handled in accordance with our Return & Refund Policy.
Nothing in these Terms of Service excludes or limits rights or remedies available to customers under the Australian Consumer Law.
Website Information
We take reasonable care to ensure information on our website is accurate and current. However, product availability, seasonal timing and other farm-related information may change.
We reserve the right to correct errors or update information where necessary.
Contact
If you have any questions about an order or these terms, please contact Little Miss Bloom Farm using the contact details provided on our website.